| Customization: | Available |
|---|---|
| After-sales Service: | 1 Year |
| Warranty: | 1 Year |
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Features:
| 1 | Door Standard Size | Width:860mm/960mm/1200/1600 or customized |
| 2 | Height: | 2050mm or customized |
| 3 | Color and Pattern | As per photo or customized |
| 4 | Door leaf Thickness | 50mm,65mm,70mm,90mm |
| 5 | The door surface panel thickness | 0.3~1.0mm |
| 6 | Thickness of the steel sheet | Steel sheet thickness of door leaf: 0.4mm-1.0mm |
| 7 | Steel sheet thickness of door frame: | 0.8mm-2.0mm |
| 8 | Direction of Opening | Inward or Outward |
| 9 | Open style | Swing |
| 10 | Position of Handle | Double Movable Handle; Left or Right Position |
| 11 | Door sill | 1.5mm-thickness Stainless Steel |
| 12 | Hinge | 90 degree invisible hinge/180 degree invisible hinge/180 degree visible hinge |
| 11 | Doorbell | Ordinary / Alarm doorbell |
| 13 | Peephole | Wide angle / Clear vision |
| 14 | Lock set | AB lock / Auto-lock with more lock points |
*We can provide you with the best packaging and transportation services according to your specific needs.
1. Quality Assurance
The company strictly follows the standards of ISO9001 in production and quality control to fully guarantee product quality.
2. Consulting Services
Provide professional window and door consulting services to answer customers' questions during use. Provide answers to difficult problems through telephone, online consultation, and other channels to ensure that customers have a good experience.
3. Customization Services
The company provides various customization services, tailoring individualized product specifications and designs according to customer needs.
1. Maintenance Services
Provide professional maintenance services to customers. For customers with malfunctioning doors and windows, respond to customer needs in a timely manner according to the set service standards and time requirements, and resolve problems as soon as possible.
2. Replacement Parts Services
Components and accessories used in windows and doors may wear out or become damaged over time. We provide free replacement parts services within a certain free warranty period. Customers only need to provide relevant proof, and we will provide free replacement parts. After the warranty period, we provide cost-effective parts services to help customers solve problems.
3. Post-sales Evaluation
Timely understand customer feedback and evaluate and improve after-sales services based on it. Invite customers to evaluate after-sales services through telephone, email, or online questionnaires to discover areas of improvement and optimize the service process and quality.
1. Q: What's your advantage?
A: Honest business with competitive price and professional service on export process.
2. Q: How I believe you?
A : We think honest is the most important thing in business, we can tell you the contact information of our some other clients so that you can check our credit. Besides, there is trade assurance, your order and money will be well guaranteed.
3. Q: Can you give warranty of your products?
A: Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our quality or service.
4. Q: What do we need to know to quote you the right price?
A: 1) Decoration drawings are much better. If you do not have, you just need to tell us the size of the window/door opening. Your decoration style and quantity are also helpful when we recommend you the right products.
2) We can discuss the profile thickness, frame color, hardware, opening style, glass feature etc, then we will recommend you the suitable items.
3) Any requirements on the details, we can help to realize it.
5. Q: Do you have installers or can you send installation team to project site?
A: Normally, we provide you with installation manual or instructions.
6. Q: Can I customize the design and size?
A: Yes, all the designs can be customized and size can be the same as you asked.
7. Q: Where are you? Can I visit you?
A: Sure,our factory is located in Shanghai,welcome you to visit our factory at any time.
8. Q: How about the delivery time?
A: Within 15-30 days after we confirm you requirement.
9. Q: What are your payment terms?
A: T/T 50% deposit,the remaining balance should be paid before container. If you want others, such as Western Union, we also accept it.
10. Q: How about the packing of goods?
A: Economic and popular pallet package & Luxury Cardboard package for distributors
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